Last Updated: May 13, 2025
At Shadowstitch, we create custom-made products with care and precision. As a Print-on-Demand store, each item is made uniquely for you — which is why our shipping and production timelines may differ slightly from traditional retail stores.
📦 Order Processing & Production Time
- All our products are made to order.
- Processing Time: 2–4 business days
(Includes order verification, printing, quality check, and packaging)
🚚 Shipping Time & Delivery
We ship to most countries worldwide through trusted logistics partners.
| Region | Estimated Delivery Time |
|---|---|
| Pakistan | 5–8 business days |
| USA, UK, Canada | 7–14 business days |
| Australia & Europe | 10–15 business days |
| Other Countries | 12–20 business days |
Note: Shipping times are estimates only and may vary due to customs delays, holidays, or weather.
💰 Shipping Charges
- Shipping rates are calculated at checkout based on your location and product type.
- Free shipping may be available on certain promotional items or bulk orders.
📬 Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking information to update.
🛠️ Customs & Import Taxes
- Buyers are responsible for any customs and import taxes that may apply.
- Shadowstitch is not responsible for delays due to customs.
🔁 Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address or failed delivery attempt:
- We will contact you for reshipment.
- Reshipping fees may apply.
🤝 Need Help?
If you have questions or concerns about your order, feel free to contact us:
📧 Email: shadowstitchpk@gmail.com
📞 Phone: 03211448585
📍 Address: House No. 13, Street No. 1, Tulsepura, Harbanspura, Lahore
