Effective Date: May 13, 2025
Website: https://www.shadowstitch.io
At Shadowstitch, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase on our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment method details (handled securely by third-party providers)
- Device/browser info and IP address (for analytics & security)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and customer support updates
- Personalize your experience on our website
- Detect and prevent fraud
- Send you marketing offers (if you opt-in)
We do not sell or rent your personal information to third parties.
3. Payment Security
All transactions on Shadowstitch are processed through secure payment gateways (e.g., Stripe, PayPal, etc.). We never store your payment information on our servers.
4. Cookies and Tracking Tools
We use cookies to:
- Save your preferences
- Maintain your shopping cart
- Analyze traffic (Google Analytics, Facebook Pixel, etc.)
You can disable cookies through your browser, but some features may stop working correctly.
5. Third-Party Services
We may use third-party apps or services (like print providers, analytics tools, or email marketing platforms) to operate our business. They will only access your data as needed to perform their functions.
6. Your Rights
Depending on your country, you may have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent for marketing
- Request data portability
For any of the above, contact us at shadowstitchpk@gmail.com.
7. Data Security
We use up-to-date security measures to protect your data. While no online platform is 100% secure, we take reasonable precautions to safeguard your information.
8. Children’s Privacy
Shadowstitch is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📧 Email: shadowstitchpk@gmail.com
📞 Phone: 03211448585
📍 Address: House No. 13, Street No. 1, Tulsepura, Harbanspura, Lahore
